Paid services are governed by the Haven Measure Limited Service Terms and Conditions and the specific order accepted by the customer. The accepted version is retained with that order.
1. Operator
This website is operated by Haven Measure Limited, company number 16382014, registered in England and Wales. Registered office: 82 Oswald Road, Scunthorpe, DN15 7PA.
2. Business users only
The website and advertised services are intended for organisations acting wholly for business purposes. They are not designed for consumers, homeowners or personal domestic projects. Business enquiries are welcome from every country. Acceptance is project-specific and subject to checks of the project location, governing law, contract requirements, competence, professional-indemnity cover, applicable local requirements and practical delivery arrangements. This is not a representation that Haven can accept every instruction in every jurisdiction. The working language, currency, deadline time zone and any local specialist or site input are agreed before acceptance. Published prices are in pounds sterling (GBP).
Review-client discount: a separately accepted fix directly linked to a completed Haven Measure review receives 5% off Haven’s standard fee for that fix, after the review reference and eligibility are verified. Priority or Urgent percentages are applied to the discounted fee. The discount does not apply to the original review, unrelated services, third-party costs or taxes. Corrections covered by the accepted review’s factual-correction process are handled within that process, not charged as follow-on fixes. The final proposal records the fee, saving and total before acceptance.
3. Information, not advice
Website content is general and may not reflect your project, contract, facts, deadlines or legal position. It is not legal advice, a legal opinion, a valuation certificate, an audit, expert evidence, a determination of entitlement or an instruction to take or refrain from action. You remain solely responsible for obtaining appropriate advice and protecting all contractual and statutory dates, notices and remedies.
4. Choosing a service
The service selection is an enquiry tool, not a shopping checkout or accepted order. Advertised fixed fees cover standard delivery and remain subject to the published limits and written scope acceptance. Other selected services require separate quotes. The standard review fee excludes separately quoted work and faster-delivery charges. The calculated review price includes the selected delivery charge. Priority delivery adds 25% and Urgent delivery adds 50% to the agreed service fee, subject to available capacity, suitable records and an achievable programme. A calculated review price applies only to its published limits; it is not a quote for an oversized or unspecified pack. Haven confirms the full fee and return date in writing before acceptance. Selecting a speed, requesting a date or preparing an enquiry does not accept an instruction, reserve capacity or start a deadline-monitoring service.
Project Paperwork and related one-off services are considered only within an expressly agreed scope. Contract editions, amendments, roles, supplied timing requirements and communication arrangements must be identified. The client retains responsibility for notices, deadlines and authorised issue. Haven does not warrant legal validity or provide legal advice. Drafting, checking and any ongoing administration must be expressly included in the engagement.
The service guide and enquiry tools use simple browser-based rules to suggest services from your selected answers. A suggested service is provisional and may be wrong if information is incomplete, inaccurate or outside the available options. It is not an offer, acceptance, conflict check, insurance confirmation or professional judgement. It is not HMRC’s Check Employment Status for Tax service and does not make an IR35 or other tax-status determination. Haven Measure may accept, decline, refer or propose a different scope after written review.
5. Independent support and off-payroll working
“Ongoing QS Support” describes a proposed business-to-business service route supplied by Haven Measure Limited, not a guaranteed tax result. Employment status for tax is engagement-specific. A label, service description or contract clause is not conclusive: the written agreement and the intended and actual working practices must be consistent throughout the engagement.
The party legally responsible under the applicable off-payroll rules must make and document its own assessment, take reasonable care and issue a reasoned Status Determination Statement where required. Responsibility may sit with the client or the worker’s intermediary depending on the end client and circumstances. Haven Measure does not assume the client’s, fee-payer’s, agency’s or intermediary’s statutory duties and does not provide tax or employment-status advice.
Haven Measure does not offer an umbrella or PAYE supply route. Full-time, part-time or fractional service capacity may be considered only for a defined project phase or assignment with agreed responsibilities, outputs, reporting and an end point, where the whole arrangement is a genuine business-to-business engagement and the contractual terms reflect the intended and actual working practices. It may decline, pause or re-scope an opportunity where the assessment is absent, unsupported, inconsistent with the proposed delivery model or no longer reflects actual working practices.
Haven Measure makes this route available for proposed Outside IR35 engagements only, subject to a written agreement and the intended and actual working practices. “Full-time” or “part-time” describes requested service capacity only; it does not determine employment status, create a right to employee-style hours or convert role cover into an independent service.
In these terms, “Contracting Agency” means the UK-established recruitment or employment business in the contract chain and responsible for paying Haven Measure. Contract QS assignments must be contracted through a Contracting Agency accepted by Haven following proportionate company, commercial and compliance checks. “Accepted” records Haven's own commercial decision; it does not imply official approval, accreditation or a general government registration or licence. The Contracting Agency route does not determine status.
Where the end client or agency requires a paid independent status assessment, the party requiring or commissioning it must arrange and fund it through an appropriately qualified independent adviser. Haven Measure will provide reasonable factual information but will not commission, reimburse or accept a fee deduction for that assessment. Payment for the assessment, the assessment itself and any opinion, score or suggested classification do not determine status, transfer a statutory duty to Haven Measure, bind HMRC or a tribunal, or override the written terms and actual working practices. Haven Measure may still decline, pause or re-scope the engagement and does not warrant that it is or will remain outside IR35.
“One-off QS Tasks” describes a separately scoped quantity surveying commission undertaken by Haven Measure Limited as an external consulting business. It is available only under Haven's prior written agreement after competence, capacity, conflict, PI, reliance, authority, information and professional-risk checks. “Independent” does not appoint Haven as a contract administrator, certifier, adjudicator, arbitrator, independent expert, expert witness, legal adviser or dispute decision-maker; nor does it authorise third-party reliance unless the signed engagement terms expressly state otherwise. The written scope, information basis, assumptions, deliverable, completion basis, programme, fee, payment terms, exclusions and permitted reliance govern the commission.
6. Initial enquiries and controlled submissions
The public enquiry stage is attachment-free. The enquiry form first prepares an on-page draft. The user checks it, then selects “Open in my email app” and sends it from their own email application. Preparing the draft does not send it or place an order. Do not include confidential project facts, unnecessary personal data, privileged legal communications, special-category data, tax or payroll information, an SDS, live-dispute materials or documents in an initial email or social-media message. No duty of confidentiality or client duty arises merely because an unsolicited message or document is sent.
Haven Measure does not provide an anonymous or general-purpose upload box. For an accepted fixed-fee engagement, and only after Haven has accepted fit and scope in writing, the client has accepted the engagement terms and Haven has verified cleared payment through business-bank reconciliation or, where card checkout is enabled, its controlled server-side Stripe process, Haven may issue named authorised contacts with a project-specific Cloudflare R2 upload route. That route is limited to the agreed project, files, purpose and access period; it is not a public listing, shared folder or reusable drop box and must not be shared with unauthorised persons. An accepted One-off QS Tasks commission may use a separately confirmed controlled transfer route after its bespoke scope and engagement terms are agreed.
Payment, a browser success page, an automated receipt or a successful file transfer does not itself accept an instruction, confirm that a file is safe, readable or in scope, create a duty to review or start delivery. Haven's written confirmation that the complete agreed information pack has been accepted states the delivery-clock start date. Unsolicited, unsafe, corrupt, excessive or out-of-scope files may be quarantined, rejected or securely deleted without substantive review.
7. Prices and availability
Bank transfer is the planned launch payment method. Online ordering, automated invoices and receipts, card checkout and automated file uploads are not currently enabled on this website. Until enabled and verified, Haven confirms the available payment and file-sharing arrangements privately in writing.
For the private bank-transfer order route, the client reviews the exact work, deliverables, exclusions, price, delivery conditions and service terms before actively confirming their agreement and authority to buy for the named business. The agreement boxes are not preselected. The work and terms can be downloaded before acceptance. Haven retains the accepted version, authorised buyer details and acceptance time, then issues the numbered invoice to the agreed billing contact. This does not enrol the client in marketing. Availability remains subject to the payment and project-delivery facilities being enabled.
For standard delivery, the Project Check is £495 and the Detailed Project Check is £1,495 for their defined published scopes. The full accepted fee includes any agreed Priority or Urgent delivery charge. Each accepted fixed fee is payable 100% upfront by transfer into Haven Measure Limited's business account or, where enabled, through Haven's approved Stripe-hosted card checkout, and only after Haven has accepted fit and scope in writing and the client has accepted the engagement terms. Haven supplies its bank details and the required payment reference privately on the relevant numbered invoice or payment request; they are not published on this website and must be checked against Haven's written communication before payment. Haven may change or withdraw a public price before written acceptance. Additional issues, documents, line items, compatibility work, correction rounds or outputs require written re-scope and a separate price. Haven Measure Limited is not currently VAT registered, so VAT is not currently added; that position may change if registration becomes required or is chosen.
Cleared payment must be verified in Haven's controlled payment record before secure intake is released: bank transfers are verified against funds actually received into Haven's business account, while card payments, if that route is enabled, are verified through Haven's server-side Stripe process. A remittance advice, browser success page, email, screenshot, card authorisation or client statement is not conclusive evidence of cleared payment. Payment does not by itself accept an instruction, expand the accepted scope or start delivery. Cancellation, refund, failed-payment, chargeback and overpayment treatment is governed by the accepted engagement terms and applicable law. Haven's numbered invoice and, after cleared payment is verified, the payment receipt are handled against the accepted engagement and payment record.
Availability, eligibility, governing law, conflict status, competence, professional-indemnity position, document quality and signed terms must be confirmed. Contract QS day rates are discussed for each assignment and depend on the scope, responsibilities, authority, duration, project conditions, location, travel, remote or hybrid pattern, agreed working days, daily start and finish times, break basis and any weekend, evening or additional-hours requirement. The agreed rate applies only to the written working arrangement. Different hours, working patterns, locations or responsibilities may require a different rate and always require Haven Measure Limited's prior written agreement. The rate confirmed by Haven is the amount payable to Haven. Any Contracting Agency margin or end-client charge must not reduce that amount. Travel, accommodation, expenses and additional hours are included only where expressly agreed in the signed terms. No work begins merely because a user completes the checker or sends a message.
Haven normally invoices Contract QS services weekly in arrears unless signed terms establish an agreed self-billing cycle. Under the invoice route, payment must be made within seven calendar days of the Contracting Agency receiving Haven Measure's invoice. Under an agreed self-billing route, Haven submits a completed weekly timesheet and payment must be made within seven calendar days of that submission; the Contracting Agency must issue the corresponding self-billed invoice in accordance with the agreed process. A specific factual query must be raised within two working days of submission, and any unaffected time remains payable on the original due date. A delayed signature, approval, self-billed invoice, internal process or end-client payment must not extend Haven's due date. Payment must not be conditional on the Contracting Agency first receiving end-client funds. Haven does not accept unagreed deductions for assessments, onboarding, administration or agency charges. These are proposed commercial requirements only: this website does not itself create an agency contract or bind any party.
8. Written-first contact
Haven Measure operates an email-first written service. Initial enquiries may be sent to enquiries@havenmeasure.com using the website's browser-only email composer. Scope, instructions, questions, decisions and findings are handled through the written project workflow so that the parties have a clear record. Haven does not provide a public telephone enquiry line. For an existing project, contact support@havenmeasure.com and include your project or order reference. Completing the checker does not request or schedule a call.
9. No recovery, outcome or status promise
Haven Measure does not warrant or guarantee that any commercial item exists, is valid, is due, is recoverable or will produce a payment, saving, settlement, negotiation result or return on investment. It does not warrant that any engagement is or will remain outside IR35. Any website examples, colour ratings or provisional routes are illustrative and are not evidence of a user’s commercial, legal or tax position.
10. Client feedback
The client-feedback area does not accept or store public submissions at launch. If enabled later, Haven Measure will publish only feedback linked to a genuine completed business engagement and used with permission. Haven Measure may moderate unlawful, confidential, abusive or materially misleading content, but will not invent ratings or alter the substance of a client’s view. A rating or comment is an individual client’s experience and is not a promise that another client will obtain the same result.
11. Intellectual property
Subject to third-party rights and Haven Measure’s documented chain of title, website copy, original layout, service names, review-document structures, graphics and Haven Measure brand assets are owned by or licensed to Haven Measure Limited. You may view the website for legitimate internal business evaluation. Free practical guides expressly offered for reading, downloading or printing may also be used for your own internal business purposes, keeping Haven Measure’s attribution and notices. This permission does not extend to selling, republishing or distributing the content, or change any rights in paid deliverables. Except for that limited permission, you may not reproduce, sell, adapt, scrape, train a model on, remove notices from or commercially exploit the content without prior written permission.
HAVEN MEASURE and its monogram are used as brand identifiers. No registered-trade-mark symbol or claim is made unless and until registration is confirmed.
12. External services and links
External links and services, including a visitor's email application, LinkedIn, Stripe if the optional card route is enabled, Cloudflare R2 and official regulator pages, are provided for convenience. Haven Measure does not control their availability, security, privacy practices or content and does not endorse every statement on them. Your use of an external service is governed by that service’s terms. If the card route is used, card details are submitted directly to Stripe; project files are transferred to Cloudflare R2 through the controlled route. Haven does not receive or ask the client to place bank-account details, full card details or security codes in an enquiry or upload. A provider-generated receipt or status does not override Haven's written acceptance, complete-pack or start-date controls. Haven remains responsible for its own obligations and does not exclude them merely because a provider is used.
13. Website availability and security
Haven Measure does not promise uninterrupted, secure or error-free availability. You must not attempt unauthorised access, introduce malicious material, interfere with operation or use the website unlawfully. Access may be suspended or withdrawn without notice. Payment and upload facilities may be paused, revoked or withdrawn for security, compliance, capacity or maintenance reasons. Project upload permissions may expire and must not be copied or shared. Clients must retain authoritative originals and must not treat the intake route as their records archive.
14. Liability for this free website
To the fullest extent permitted by law, Haven Measure excludes responsibility for loss arising solely from reliance on this free website, its guides or enquiry tools, an external link, unavailability, an expired or revoked upload permission, or use outside these terms. Subject to applicable law, Haven Measure is not liable under these website terms for indirect or consequential loss, or for loss of profit, revenue, anticipated saving, opportunity, contract, goodwill, business or data arising from use of the free website facilities. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Any exclusion or restriction of liability for negligence applies only to the extent it is reasonable and enforceable. Any paid service is governed by separate accepted engagement terms, which prevail for that service; payment or upload does not enlarge the agreed scope or create duties before the stated engagement gates are satisfied.
15. Governing law
These website terms and any non-contractual dispute connected with them are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory law that applies.
16. Changes
Haven Measure may update these terms where the website, law, risk position or service changes. The version and effective date shown above identify the current published terms.